Please read these Terms and Conditions carefully before using the qu99 platform. Your rights and responsibilities are clearly outlined here.
By accessing this page or creating a qu99 account, you automatically agree to these terms and conditions.
Here are the key points to know before reading the full details.
Qu99 is strictly for users aged 18 and above. Please ensure your age is accurate when creating an account. Providing false information will result in account closure.
Each individual may only open one qu99 account. If multiple accounts are detected, all accounts and associated winnings will be forfeited.
Wagering requirements apply to all bonuses and promotions. A specified amount must be wagered before any bonus funds can be withdrawn. Withdrawals are not permitted until these requirements are met.
Identity and payment method verification is required before large withdrawals. Transactions must be made using a number registered in your own name.
Any attempt to commit fraud, use bots, or manipulate the system will result in a permanent account ban and the forfeiture of all winnings.
Qu99 reserves the right to update these Terms and Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms.
Qu99 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online Sports Betting and casino platform. These Terms and Conditions ("Terms") apply to the qu99 website, mobile app, and all associated services.
By accessing, browsing, or creating an account on the qu99 platform, you agree to be fully bound by these terms and conditions. If you do not agree, please refrain from using the platform.
These terms and conditions form a legally binding agreement. Please read the entire document carefully before registering. If anything is unclear, contact our customer support.
Qu99 reserves the right to modify, amend, or update these terms and conditions at any time. Any changes will be published on the website and the "Last Updated" date will reflect accordingly. Continued use of the platform after any changes constitutes acceptance of the revised terms.
You must be 18 years of age or older to create an account and place bets on qu99. Protecting minors from gambling is our top priority. We may request a copy of your ID at any time to verify your age.
Each individual may hold only one qu99 account. Creating multiple accounts under the same name or using the same device, IP address, or payment method is strictly prohibited.
Warning: If multiple accounts are detected, all accounts will be permanently closed and all balances will be forfeited. Creating multiple accounts to exploit bonuses will be treated as "bonus abuse".
When creating your account, you must provide accurate and complete information. The following details must be correct:
Registering with false or incomplete information may result in account closure at any time and forfeiture of any balance.
It is your responsibility to keep your account password and login details secure. Never share your account with anyone else. If you suspect unauthorized access to your account, contact our support team immediately.
The following rules apply to all bets placed on qu99 and cover all types of Sports Betting, live betting, and casino games.
Placing bets after the result of a match or event has been confirmed is strictly prohibited. qu99 reserves the right to void any bets placed by exploiting system errors or incorrect odds.
Odds may change before your bet is submitted. The odds displayed at the time of final confirmation will apply to your bet. In live betting, odds shift quickly — always verify before submitting.
Qu99 may void a bet under the following circumstances:
Always check the match schedule and rules before placing a bet. If in doubt, ask us via live chat.
The maximum win limit per bet depends on the bet type and sport. In general, a single bet can pay out up to ৳10,00,000. Accumulator bets may be subject to different limits.
All bonuses, free bets, and promotional offers on qu99 carry their own terms and conditions. Please read the relevant terms carefully before claiming any bonus.
Most bonuses come with wagering requirements attached. For example, if a bonus has a 10x wagering requirement and you receive a ৳1,000 bonus, you will need to place a total of ৳10,000 in bets before making a withdrawal.
Each bonus has a set validity period. If wagering requirements are not completed within that period, the bonus will be automatically cancelled. Bonus validity periods typically range from 7 to 30 days.
Any attempt to abuse the bonus system — such as creating multiple accounts, using a VPN, or exploiting bonuses through specific strategies — is strictly prohibited. If such activity is detected, the account will be suspended.
The following terms apply to all deposits and withdrawals on qu99. Please follow these rules to ensure safe and smooth transactions.
The minimum deposit amount is ৳200. Deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted.
To make a withdrawal, you must first place at least one bet equal to the amount you deposited. Direct withdrawals without any prior betting activity are not permitted.
Most withdrawals are processed within 2–5 minutes. Withdrawals exceeding ৳50,000 may require manual verification, which can take up to 30 minutes.
KYC (Know Your Customer) verification may be required for withdrawals above a certain amount. This process involves submitting a copy of your national ID or passport.
All transactions on qu99 are processed in BDT. If a transaction is made in another currency, it will be converted at the current exchange rate.
Qu99 reserves the right to temporarily suspend or permanently close any account without prior notice for any of the following reasons.
Upon account closure, your real-money balance (excluding bonuses) will be returned. However, if fraud is established, all balances will be forfeited.
You may close your account at any time by contacting customer support. Please withdraw your balance before closing.
Qu99 will not be held responsible for the following:
However, if a player suffers a loss due to a fault in our system, qu99 will make reasonable efforts to provide appropriate compensation.
The protection of your personal data is our top priority. For details on how we collect, store, and use your information, please refer to our separate Privacy Policy page for full details.
In brief, we use your information to:
Qu99 believes gaming should be for fun, not a source of problems. We encourage all our players to enjoy the experience responsibly.
The following tools are available to you free of charge on our platform:
For more details, visit our Responsible Gaming visit the page.
Gambling is a form of entertainment. If you feel it is having a negative impact on your life, seek help now. Our support team is always here for you.
If you have any questions or complaints about these terms, please get in touch with us. We are committed to resolving all disputes promptly and fairly.
After a complaint is submitted, we will aim to resolve it within 72 hours. Complex cases may take longer, but we will keep you updated throughout.
If your issue cannot be resolved through direct contact with us, you may escalate a complaint to the licensing authority. Our support team can provide further details on how to do this.
Done reading the terms and feel confident? Go ahead and open your account now to claim your welcome bonus.