Your personal information at qu99 is protected with the highest level of security. This Privacy Policy clearly outlines what data is collected, why it is collected, and how it is kept safe.
This Privacy Policy is part of qu99's Terms & Conditionsby using the platform, you automatically accept this policy.
Qu99 puts your privacy first. We follow the highest standards of technology and policy to keep your data secure.
All your data is protected with 256-bit SSL encryption — stored at bank-level security so no one can intercept it.
Your personal information is never sold to advertisers or any third party. Your data is used solely for the purpose of providing our services.
You can request deletion of your stored data at any time. We will process your request within 30 days.
Your data is stored exclusively on secure, internationally certified servers. Regular security audits ensure there are no vulnerabilities.
You can unsubscribe from promotional emails or SMS at any time. We never send marketing messages without your consent.
What data we collect, why we collect it, and how long we keep it — it's all clearly outlined on this page. No hidden agenda.
We collect certain personal information when you create an account or use services on the qu99 platform. This collection is fully transparent and used solely to improve the quality of our services.
When you register or use our services, the following information is collected:
| Data Type | Reason for Collection |
|---|---|
| Full Name | Account Verification & KYC Process |
| Mobile Number | Login, OTP Verification & Communications |
| Date of Birth | Age Verification (18+) |
| Payment Information | Deposit & Withdrawal Process |
| ID Document Copy | KYC verification for large withdrawals |
Certain information is collected automatically while you use qu99. This is done for technical purposes and to maintain platform security:
We never collect more information than necessary — only what's needed to provide our services.
Qu99 uses your information only for defined purposes. No data is ever used beyond what has been explicitly authorized.
You can opt out of promotional communications at any time. Go to your account settings or contact support directly to stop marketing messages.
Qu99 never sells your personal information. However, in limited circumstances, data may be shared with trusted parties.
We never sell or share your information with advertising companies, data brokers, or marketing agencies. This is a core principle we do not compromise on.
All third parties with whom data is shared operate under strict confidentiality agreements and may only use the information for specified purposes.
Qu99 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.
You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Qu99 does not retain your data indefinitely. Each type of information has a defined retention period.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 Years After Account Closure |
| Transaction Records | 7 years for legal compliance |
| Betting History | 3 years after account closure |
| Customer Support Chat | 1 year |
| Log Files | 90 days |
Data is securely deleted once the retention period expires. Certain information may be kept longer due to legal obligations.
Qu99 respects your data rights. You have the following rights:
To exercise these rights support@qu99.clickor reach us via live chat. We'll respond within 30 days.
Some rights may be limited in cases involving legal obligations or fraud investigations. We will inform you in detail if such a situation arises.
Qu99 is strictly for users aged 18 and above. We never knowingly collect data from minors.
If we discover that a minor has created an account, it will be suspended immediately and all associated data will be deleted.
We have age verification measures in place to protect minors from accessing the platform. If you suspect an underage account, please get in touch with us.
Qu99 has implemented the highest level of technical and administrative measures to keep your information secure.
In the event of a data breach, we will notify affected users within 72 hours and take immediate action.
Qu99 may update this Privacy Policy from time to time. The "Last Updated" date will reflect any changes made.
For significant changes, we will attempt to notify you via SMS to your registered mobile number. However, always check this page for the most up-to-date information.
Continued use of qu99 after any changes will be considered acceptance of the updated privacy policy.
If you have any questions about this Privacy Policy or your personal data, please get in touch:
For serious data protection concerns, you can contact our Data Protection Officer directly. We take your privacy seriously and work to resolve all complaints promptly.
For more details, visit our Terms & Conditions and Responsible Gaming View page.
Your privacy is our top priority at qu99. Open an account with confidence and enjoy a fully secure experience.